Hellos ("we") is a personal AI assistant that users interact with via text message. This policy describes how we handle your information for our SMS messaging program.
When you sign up in our app and text our number, we collect your phone number, the messages you send us, and — if you enable it in the app — location events used to power the assistant's features.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and SMS opt-in consent are never sold, rented, or shared. Text messaging originator opt-in data and consent will not be shared with any third parties.
By texting our number first, you consent to receive conversational messages and occasional follow-up check-ins from Hellos. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.
Conversation and location data are retained only to provide the service and are deleted on request — text us or use the app to ask.